The importance of debriefing

Did you remember your lessons from last lockdown? Are you having the same issues again?

We have created this handy 1-pager to get you started on your debriefing process, making sure you are more resilient to the next crisis.

If you would like more personalised help in your debriefing process, give us a call.

Give us a call or email us for a free no-obligation chat about your needs and what we can offer.

Choose a facilitator
It is better if it is someone not directly involved in the response.
An external facilitator can help your team navigate any sensitive issues, critically assess their response actions, and challenge group think. Alternatively use a senior manager who is not heavily involved in the response or stretched with other responsibilities.
Remember it’s not a blame game
Capturing lessons is not about identifying failures or enacting blame. It is about learning through experience and sharpening your tactics and strategy for the next encounter.
Time it before losing it to memory
Time the debrief sooner rather than later, while the events are still fresh in everyone’s minds.
Ask the right questions
- What is working?
- What isn’t working?
- What do we need to do differently?
  Now? In the future?
- How can we ensure we do it differently?
  Now? In the future?
- Who will drive the implementation of the changes identified

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