Case studies

The 2010/2011 Christchurch earthquakes have provided the Resilient Organisations team with an opportunity to follow the recovery progress of businesses in the region to understand resilience in action in a number of different sectors. Below we profile some of these case studies.
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    SCIRT and Red Cross Collaboration

    This case study captures reflections from Duncan Gibb and Elizabeth McNaughton on the collaborative relationship between New Zealand Red Cross and SCIRT (Stronger Christchurch Infrastructure Rebuild Team ) and is a follow on from Creating a High-Performance Environment, with Intent.   Download PDF

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    Creating a High Performance Environment, with Intent

    During his last weeks as CEO of the Stronger Christchurch Infrastructure Rebuild Team (SCIRT) we spoke with Duncam Gibb to explore with him the underpinnings of what has made SCIRT such a special organisation. SCIRT is responsible for rebuilding horizontal infrastructure in Christchurch following the earthquakes of 2010 and 2011.  Download PDF

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    Leadership, good networks and determination - the key to business recovery for EPL

    EPL is a large polymer and rubber extrusion company with facilities in Christchurch  and Thailand.  In this case study, Tom Thomson (managing director of EPL) talks through how business and social networks helped him to quickly restore essential services to his badly damaged factory, and highlights the key role his determined and loyal staff played in enabling business as usual. Read more

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    God Save the Queen, case study of a Lyttelton Retail Business

    A photo journal of the journey of a Lyttelton business, God Save The Queen (GSTQ) after the 2010/2011 Canterbury earthquakes.  With no business continuity or emergency plans, and no content insurance after years of “paying insurance and never claiming anything”, GSTQ was not the model of a resilient business, but its creativity, flexibility,and resilient networks allowed this business to reinvent itself and thrive in the aftermath of a major disaster. Download PDF

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    Connecting the Dots & Improving Resilience: Health Systems Ltd

    Health Systems Ltd is a technology company, focused on specialised software sales, service, and maintenance. It was badly affected by the 2010/2011 earthquakes in Christchurch, New Zealand.  Tracking their business progress from late 2010 to 2013, this case study outlines Health Systems Ltd's recovery.  Read more

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    True Grit Hairdressers

    A case study on post-earthquake small business resilience. The owner was able to use her personal resilience and leadership skills, along with the loyalty of staff and clients, to recover her business. Read more