Organisational resilience and risk resources

We are keen to share our knowledge to help organisations build their own resilience.

Our resilience booklets, guides, and tools are designed to be practical easy to read resources for organisations of all sizes and at all stages of their resilience journey. 

Use the 'Tags' below or the Search box at the top right of this page to navigate our resources pages.
  • All resources
  • Building a thriving organisation
  • Building adaptive capacity
  • Business continuity
  • Business recovery
  • COVID-19
  • Crisis leadership
  • Crisis management
  • Crisis readiness
  • Crisis recovery
  • Crisis response
  • Debriefs
  • Disaster planning
  • Disaster readiness
  • Disaster recovery
  • Earthquake preparedness
  • Governance
  • Improving resilience
  • Incident reviews
  • Infrastructure resilience
  • Insurance
  • Lessons learned
  • Managing risk
  • Organisational learning
  • Organisational resilience
  • Pandemic planning
  • Seismic resilience
  • Staff engagement
  • Water resilience
Guide to communicating seismic risk information with commercial building tenants
As a commercial building tenant, does your building have the seismic resilience needed to meet your organisation’s needs? Check out our new Seismic Risk Resource for Commercial Building Tenants.
Seismic Risk Resource for Commercial Building Tenants
As a commercial building tenant, does your building have the seismic resilience needed to meet your organisation’s needs? Check out our new Seismic Risk Resource for Commercial Building Tenants.
The art of being ready for anything
Watch a recent presentation by Tracy Hatton talking about organisational resilience, what it is, why it is important, and the small steps that over time can build a robust organisation ready to survive any crisis and thrive in a world of uncertainty.
Economic recovery: Lessons learned for business and recovery managers
We recently gave this presentation on 10 key lessons we’ve learned about supporting businesses and organisations to navigate through crisis recovery.
Leading in disaster recovery: A companion through the chaos
NZ Red Cross have created this pocket book of wisdom from over 100 recovery leaders who share the messages they wish they’d had.
Resilient Organizations QuickStart guide 7: Other things to watch out for in a crisis
When your organization is in the midst of crisis, here are some prompts to use as touchstone to ensure you are on track
Organisational resilience benchmark tool
Our organisational resilience benchmarking tool provides a comprehensive report of an organisation's resilience strengths and weaknesses by measuring and benchmarking against other organisations.
Employee resilience tool
A tool to measure an employee's resilience based on a self-assessment of their work attitudes.
Resilient Organizations
Resilient Organizations: How to Survive, Thrive and Create Opportunities Through Crisis and Change
Resilient Organisations' Executive Director, Erica Seville has written this practical and highly readable guide to building resilience in your organisation.
Resilient Organizations QuickStart guide 6: Learning to building the plane while flying it
When your organization is in the midst of a crisis, use these prompts as a regular touchstone to ensure you are thinking creatively enough about ways to address challenges.
Resilient Organizations QuickStart guide 5: Sensemaking during rapid change
When your organization is in the midst of crisis, use these prompts as a regular touchstone to maintain your situation awareness.
Becoming agile: A guide to building adaptive resilience
Building adaptive resilience in organisations is a long-term process. This booklet outlines the stages in the process, starting with clarifying how resilient your organisation is today, and then moves through a series of activities that foster greater resilience.
Resilient Organizations QuickStart guide 4: Leveraging your social capital during a crisis
The relationships your organization has fostered over time are a significant asset during times of crisis - be sure to utilize them.
Resilient Organizations QuickStart guide 2: Leading your people through a crisis
When your organization is in the midst of crisis, use these prompts as a regular touchstone to reflect if you are delivering the leadership needed to get your organization through.
Resilient Organizations QuickStart guide 3: Looking after people during a crisis
When your organization is in the midst of crisis it is important to demonstrate that you care. And not just with words, but also with actions and initiatives to support people as they negotiate the stressful situations that crises inevitably present.
Cover your assets: A guide to commercial insurance
Insurance is only useful if the policy delivers what you need and when you need it. This short guide will help you select the right policy, learn how to prepare to use it, and make a claim.
Building adaptive resilience: High performing today, agile tomorrow, thriving in the future
This booklet presents a framework to help your organisation adapt, survive, and thrive in turbulent environments.
Striving through
In the midst of a crisis? This booklet will help you respond, recovery, and thrive and provides quick, practical advice to help navigate the three stages of the recovery journey.
Chaos to teamwork: Leadership in crisis
A short guide to help prepare a crisis leadership team before an event and improve effectiveness during an event.
Resilience within: A short guide to resilience for NGOs
NGOs are crucial in supporting those most in need, but you can't help others unless you can help yourself - this guide will help you understand and improve your resilience.
Staffed or stuffed: Creating resilience through your people
Organisations caring for the wellbeing of their staff are more likely to survive, and to recover faster from disaster. This booklet shows you how to plan and support your staff through a crisis.
Shut happens!: A short guide to preparing for the unexpected
Disruption and adversity are the harsh facts of life for businesses. This booklet shows you simple steps you can take to help your business get through and build your organisation's resilience.
Potable water resilience
This is an industry-specific guide to improving potable water resilience with recommendations to help key players in the water sector understand what they can do differently to improve resilience.
Tips for managing crisis and disruption: Plan to adapt
Good Business continuity planning helps reduce the impacts of a crisis. To get the most out of your plans you need to be making them adaptive - here are some key tips on how to build your organisation's adaptive capacity.
Tips for managing crisis and disruption: Recovery is a marathon, not a sprint
Recovery may take longer than you initially expect. Help your organisation through this period by being ready to adapt, change decisions, and keep moving forward, even with incomplete information.
Tips for managing crisis and disruption: Recovery for a new environment
Crises often change the business environment - be ready to adapt to this new environment so you can take advantage of this unique opportunity.
Tips for managing crisis and disruption: The importance of communication
Crises and disruption generate uncertainty. Keeping your staff updated should be your first priority/ It is also important to establish two-way communication with suppliers and customers.
Tips for managing crisis and disruption: Take care of your staff
Explore different ways to support your staff. By taking care of them you help your organisation recover.
Tips for managing crisis and disruption: Build your supply chain resilience
A disruption in your supply or logistics chain can severely disrupt your business's ability meet your customer's needs.
Business recovery: Maintaining your momentum
Recovery can take time. Here are some things to keep doing to help your business recover well.
Board’s role in crisis webinar
View a recorded presentation of Erica Seville and Richard Ball presenting their insights from the Board's Role in Crisis project.
A board’s role in a crisis
Read our key recommendations for boards and management on how to manage the role of their board of directors through a crisis.
The importance of potable water resilience
View an interview with Resilient Organisations Principal Consultant, Tracy Hatton, about the importance of water resilience.
Quick tips for testing and exercising your business continuity plan
Stress testing plans is important to both ensure plans are adequate but also to make sure staff are practiced and ready to face a crisis when it occurs. Here are 9 ideas on how to engage your team in stress testing your plans.
10 steps toward better risk management in the construction industry
Risk is a big part of the construction industry - both part of its success and failure. Here are 10 simple steps towards better risk management you can implement to improve the productivity and performance of your organisation.
Earthquake preparedness checklist
Want to make sure your organisation is prepared for an earthquake? Download our free Earthquake Preparedness Guide to help get you started.
Quick guide to crisis and incident debriefs
We have created a handy 1-pager to get you started on your debriefing process, making sure you are more resilient to the next crisis.
Tips for managing crisis and disruption – The paradox of insurance
Insurance shouldn't be your only resilience strategy - you need to balance your efforts to maximise your claims with your efforts to move your business forward. This tip can help you understand this balancing act and how to get the best from your insurance policy.
Tips for managing crisis and disruption: Staff engagement – more than just a buzzword
Engaged staff will help your organisation recover and thrive. This handout discusses several ways you can support your staff so they can help support your business during times of crisis.
Resilient crisis recovery planning
It is important to strategically plan your recovery following a crisis event. This guide provides steps for resilience crisis recovery planning.
Capturing lessons learned – the importance of hot debriefs
While collating the learnings from crisis events is normally left until after an event, in a long-running crisis like COVID-19 we strongly suggest capturing lessons now, to enact improvements to help you through the ongoing crisis.
Crisis recovery: playing the long game
Crisis recovery is the long game of adjusting and re-building your organisation for a new normal and beyond. This quick guide gives you five things to keep in mind that can help your long-term recovery.
Business continuity planning for COVID-19: Essentials of operation
For those organisations without a business continuity plan, this is a simple plan to help you work out how to maintain your essential business operations during disruption and crisis.
Scroll to Top