Organisational issues in implementing an information sharing framework: Lessons from the Matata flooding events in New Zealand
André Dantas, Erica Seville (nee Dalziell)
Journal of Contingencies and Crisis Management 14.1 (2006): 38-52
This paper presents a critical review and analysis of issues in implementing electronic data and information sharing frameworks for organisations involved in response activities during disaster. An implementation focused approach is used to understand end-user needs and develop tools that meet their operational requirements. A case study of New Zealand roading organisations examines how information is currently shared both within and between organisations to support crisis decision-making, and the potential benefits and implications of enhanced data and information sharing frameworks. Preliminary results show that considerable performance gains in response activities during disasters can be achieved provided technology is designed to work with and enhance existing operating structures.