Our resilience benchmarking tool focuses on 13 key indicators, which represent identifiable and measurable factors of organisational resilience. These indicators are divided into three main attribute categories: Leadership and Culture, Networks and Relationships, and Change Readiness.
These indicators are ‘leading’; they assess how resilient an organisation and its employees will be in the future, rather than how they have performed in the past. The survey results are intended to help translate a complex multidimensional sociotechnical phenomenon into something more tangible for organisations which can be used to tailor improvement initiatives.
Based on over 10 years of academic research, this tool has been extensively validated to ensure it measures what it says.