Organisational resilience services
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We can help with:
Resilience benchmarking
Risk & resilience diagnosis
Crisis scenario planning
Risk & resilience strategy development
Risk & resilience process design
Resilience programme development
Resilience capability building
Team development
Being ready for anything is a strategic capability.
Both slow creep changes such as changing demographics and rapid-onset natural hazard events pose a challenge for any business. By building resilience capability your organisation can thrive no matter what comes your way.
Being ready is more than creating business continuity plans, it is about cultivating adaptive capacity in your team and building flexibility into your organisational planning and processes.
We can help diagnose how ready you are to respond to disruption and design a programme to build your organisational resilience.
Want to be ready for anything?
Examples of our work

Resilience benchmarking
In 2019 we measured the organisational resilience of the municipal authority of Québec (Ville de Québec), Canada, using our 13 indicators organisational resilience model.Â
This has helped them understand their resilience strengths and weaknesses and identify and design interventions to improve their capacity to respond to change and disruption. Â
A re-measure in 2021 enabled Ville de Québec to monitor changes in their resilience capacity and to review and recalibrate their resilience interventions.Â

Resilience capacity building
We are working with a government agency to build on their highly successful business continuity programme to embed a resilience culture within their organisation.Â
As a trusted and independent voice, we are helping them to:
- build a value case for building resilience that resonates with their organisation;
- design a resilience enhancement programme;
- coach their team through the internal engagement process;
- identify opportunities for resilience growth; and
- advise how to measure the progress and success of their resilience programme.

Sector resilience benchmarking
We have worked with the Australian Attorney General’s Department Resilience Expert Advisory Group to develop a critical infrastructure sector resilience benchmark tool.
The tool was used to measure resilience within and between Australian critical infrastructure utilities.
Examples of our work

Resilience benchmarking
In 2019 we measured the organisational resilience of the municipal authority of Québec (Ville de Québec), Canada, using our 13 indicators organisational resilience model.Â
This has helped them understand their resilience strengths and weaknesses and identify and design interventions to improve their capacity to respond to change and disruption. Â
A re-measure in 2021 enabled Ville de Québec to monitor changes in their resilience capacity and to review and recalibrate their resilience interventions.Â

Sector resilience benchmarking
We have worked with the Australian Attorney General’s Department Resilience Expert Advisory Group to develop a critical infrastructure sector resilience benchmark tool.
The tool was used to measure resilience within and between Australian critical infrastructure utilities.

Resilience capacity building
We are working with a government agency to build on their highly successful business continuity programme to embed a resilience culture within their organisation.Â
As a trusted and independent voice, we are helping them to:
- build a value case for building resilience that resonates with their organisation;
- design a resilience enhancement programme;
- coach their team through the internal engagement process;
- identify opportunities for resilience growth; and
- advise how to measure the progress and success of their resilience programme.