Organisational resilience for critical infrastructure providers

Organisational resilience in critical infrastructure providers

There's growing interest in organisational resilience for critical infrastructure providers.

We are thrilled that our article, Measuring the organizational resilience of critical infrastructure providers: a New Zealand case study has been one of the most cited articles in the International Journal of Critical Infrastructure Protection. The article outlines a  method for assessing the organisational resilience of critical infrastructure providers using our Benchmarking Resilience Tool.

Resilience toolkit

Resilience toolkit launched in partnership with AskYourTeam

Tracy Hatton and Charlotte Brown feature in a video as part of our new partnership with AskYourTeam, providing some useful advice on resilience.

AskYourTeam drives business improvement through continuous engagement with your team.

Read the LinkedIn post below to find out more and view the video.

Upcoming Webinar: Resilience for emerging leaders

Upcoming Webinar:
Resilience for Emerging Leaders

Thursday 20 August, 4.30 - 5.30pm NZST

There is no perfect leader. It’s time to lead your way.

The turmoil of recent times has tested many. Analysts predict even tougher times ahead. It seems the only guarantees are change, uncertainty, and that life will continue to present challenges. That’s why reinforcing a capacity for resilience is essential for everyone, especially for leaders and those who aspire to lead.

We are partnering with Keogh Consulting to present this short online webinar for emerging leaders who desire to do more than ‘cope’, but to excel through challenging times.

Keogh, Australian business transformation and leadership consultants,  will be focusing on individual resilience while we’ll be talking about how to lead and develop a resilient organisation.  Aspen Coaching will also be speaking about physical wellbeing.

Please join us for this free webinar on 20 August, 4:30pm NZST.

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Boards Role in Crisis webinar available to view online

The Board’s Role during Crisis webinar available to view online

Erica Seville and Richard Ball presented a keynote presentation at the BCI Australasia 'Virtual' Summit 2020 in late July. They presented insights from their recent research project, The Board’s Role during Crisis.

Through interviews with Board Chairs, Directors and CEOs of critical service organisations that have faced significant crises, they explored the issues that are front of mind for Board members and provide key advice on the role of the Board during a crisis.

View the recorded presentation  (complete and submit the registration form to be taken to the recording).

New appointment for Erica Seville

Erica Seville appointed to the Queenstown Lakes District Regenerative Recovery Advisory Group

It's fantastic to see that Resilient Organisations' Executive Director and Wanaka local, Erica Seville has been appointed to the Queenstown Lakes Regenerative Recovery Advisory Group.

Like many New Zealand tourist centres, the Queenstown Lakes area has been hard hit by the loss of international tourists visiting the region during the COVID-19 pandemic.  The new steering group will provide input into the region’s Recovery Plan, to not only mitigate the worst of the pandemic’s effects but also capture the opportunities that this time presents to move towards and achieve the community’s vision Beyond 2050 . It is great to see the region drawing on the diverse talents of those living within the local community to help shape its recovery journey.

Read more about the Regenerative Recovery Advisory Group.

Congratulations to Rabia Ijaz

Congratulations to Rabia Ijaz

Rabia has submitted and successfully defended her PhD thesis, Disaster Recovery of Small and Medium Enterprises (SMEs) – A Case of Recovery from the Canterbury Earthquakes 2010-11. Rabia’s thesis evaluated the changes SMEs instituted in their business models after being hit by a series of earthquakes in the Canterbury region of New Zealand in 2010 and 2011. Interviews were conducted with business owners and analysed using grounded theory methods.


A board’s role in a crisis

A board's role in a crisis

When a crisis event emerges, knowing what is expected of you and others is critical for an effective response. For many organisations, the role of the board in a response and recovery is not clear. These blurred lines can introduce uncertainty, slow the response, deepen the crisis and make everyone’s job harder.

The recent research conducted by Resilient Organisations’ Richard Ball and Erica Seville on the board’s role in a crisis sheds light on this grey area. It is a guide for boards members and managers alike. It draws on the combined wisdom of 12 board chairs, directors and chief executives, all of whom have led their organisations through numerous crises. These include earthquakes, reputational crises, market collapse, terrorism, critical infrastructure failure, worker fatalities, and of course, COVID-19. The 12 interviewees have been involved in many sectors, both public and private, across New Zealand and Australia.

The current COIVD-19 crisis has shown us that the unexpected does happen. There is no room for complacency. Being prepared and thinking about how to respond to the next crisis is time well spent if you want your organisation to survive, or even thrive in future events. Ensuring there is clarity at the top of the organisation is a great place to start.

The research was funded by QuakeCoRE and supported by the New Zealand Institute of Directors.

Building resilience in 2020

Building resilience in 2020

The construction industry has been left reeling from the body blow delivered by COVID-19. But this will pass, and being resilient will help navigate the crisis and prepare for recovery and future opportunities.

COVID-19 has impacted every corner of society and will do so for many months to come. With most construction work initially suspended, construction companies have struggled to manage cash flow, retain staff and remain viable.

There is some light at the end of the tunnel for the sector with the government’s pledge to fund significant built infrastructure projects. The challenge is bridging this immediate crisis and positioning to excel and take advantage of the economic stimulus activities.

Continue reading the full article.

Applying cross-cultural research methods to COVID-19 research

Economic recovery: Enabling comparative research on COVID-19 - Research agenda-setting paper

The global nature of COVID-19 presents some unprecedented opportunities for cross-cultural research, which can help us to better understand the impacts of culture, public policy and resilience on economic recovery.  Charlotte Brown is part of an international working group, convened through the CONVERGE centre, that has developed a research agenda for economic recovery research.

This short paper outlines the research methods and principles from natural hazard research we can apply to research related to COVID-19, as well as the notable differences and challenges.

Read the full paper
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