Have you captured the lessons from your organisation’s response to COVID-19?

Our team has been busy working with organisations in a range of sectors to conduct COVID-19 response debriefs.  We are so impressed by the initiative, adaptability, and overall care for wellbeing shown by those we have been working with.

Our facilitated debrief process compiles data from interviews and/or workshops, surveys, and any other data sources. It provides you with recommendations to ensure all the lessons you learned on the fly are embedded in your response processes and any weaker or more challenging response areas are improved.

Capturing lessons is not about identifying failures or enacting blame.  It is about learning through battle and sharpening our tactics and strategy for the next encounter. Capturing lessons learned, before they are lost to memories, is a key part of building crisis response capability.