Capturing lessons learned: the importance of 'hot' debriefs
COVID-19 will be a long-running event that will require constant monitoring and response activities.
Collating learnings from crisis events is normally left until after an event. However, in this case, there is an opportunity to reflect on and learn from our response to date, so we can do things better from this point forward.
We strongly suggest capturing lessons now, to enact improvements that will help through this long-running response.
WHAT IS A HOT DEBRIEF?
In emergency management jargon, a ‘during event’ debrief is called a ‘hot’ debrief. This is different from a formal ‘after event’ review. Below we highlight the differences between the two.
|Participants||Key response personnel||Key response personnel and key stakeholders in response|
|Duration||One session (2-3 hours)||Multiple sessions|
|Findings||Front of mind lessons||Root cause analysis|
|Outputs||2-3 pages of bullet point notes||10-50 page detailed report|