Capturing lessons learned – the importance of hot debriefs

A long-running event like COVID-19 requires constant monitoring and response activities.

Collating the learnings from crisis events is normally left until after an event. However, in this case, there is an opportunity to reflect on and learn from our response to date, so we can do things better from this point forward.
We strongly suggest capturing lessons now, to enact improvements that will help through this long-running response.