10 years of learning from crisis and disruption - Tip 5: There is no such thing as too much Communication

Crises and disruption generate uncertainty -  establishing two-way communication and communicating early and often help in managing this uncertainty.

These handouts are part of our 'Top Tips for Organisations Navigating Crisis and Disruption' series marking the 10th anniversary of the devastating 22nd of February Canterbury, NZ earthquake.

These lessons have been learnt through our years of research and working with organisations to build their resilience. Gathering data from thousands of businesses impacted by the Canterbury earthquakes, by COVID-19, and other national and international disruptive events.