Case Studies

The 2010/2011 Christchurch earthquakes have provided the Resilient Organisations team with an opportunity to follow the recovery progress of businesses in the region to understand resilience in action in a number of different sectors. Below we profile some of these case studies.


SCIRT Case Study


SCIRT and Red Cross Collaboration

This case study captures reflections from Duncan Gibb and Elizabeth McNaughton on the relationship between New Zealand Red Cross and SCIRT and is a follow on from Creating a High-Performance Environment, with Intent.


 Creating a High Performance Environment with Intent

Creating a High Performance Environment, with Intent

During his last weeks as CEO of the Stronger Christchurch Infrastructure Rebuild Team (SCIRT) we spoke with Duncam Gibb to explore with him the underpinnings of what has made SCIRT such a special organisation. SCIRT is responsible for rebuilding horizontal infrastructure in Christchurch following the earthquakes of 2010 and 2011.  Read more


Leadership, good networks and determination Leadership, good networks and determination - the key to business recovery for EPL

EPL is a large polymer and rubber extrusion company with facilities in Christchurch and Thailand. 

In this case study, Tom Thomson (managing director of EPL) talks through how business and social networks helped him to quickly restore essential services to his badly damaged factory, and highlights the key role his determined and loyal staff played in enabling business as usual.   Read more


God Save the Queen Case StudyGod Save the Queen, case study of a Lyttelton Retail Business

 A photo journal of the journey of a Lyttelton business, God Save The Queen (GSTQ) after the 2010/2011 Canterbury earthquakes. 

With no business continuity or emergency plans, and no content insurance after years of “paying insurance and never claiming anything”, GSTQ was not the model of a resilient business, but its creativity, flexibility,and resilient networks allowed this business to reinvent itself and thrive in the aftermath of a major disaster.  Read more


Health Systems Ltd ICT Case Study

Connecting the Dots & Improving Resilience: Health Systems Ltd - ICT Case Study

 Health Systems Ltd is a technology company, focused on specialised software sales, service, and maintenance. It was badly affected by the 2010/2011 earthquakes in Christchurch, New Zealand.

Tracking their business progress from late 2010 to 2013, this case study outlines how Health Systems Ltd's recovery. Read more


True Grit Hairdressers


True Grit Hairdressers

A case study on post-earthquake SME resilience, with an owner who was able to use her personal resilience and leadership skills, along with the loyalty of staff and clients, to recover her business. Read more