Resilience between Interconnected Organisations

The road network has been chosen as the case study for analysing issues related to the Resilience of Interconnected Organisations

A cluster of organisations that together manage an infrastructure network has been analysed in order to understand:

how these organisations share and communicate with each other during crises

how those interactions might be enhanced to facilitate more effective shared decision-making

We are facing three main challenges in order to reach these goals focusing on the end-users

Understanding organisations’ needs

Designing according to the end-user’s need

Developing a participatory feedback and implementation process