Metrics for quantifying resilience

Metrics are needed so that organisations can demonstrate and value their resilience strategies, and create a business case for improving resilience. Given that many organisations rely on benefit/cost type assessments for investment prioritisation, there is also need for advice on how extreme events should be accommodated within this framework.

As the management adage goes, “that which isn’t measured isn’t managed”. Similarly, to see any real progress in getting organisations to invest to become more resilient, what is needed are metrics for measuring and benchmarking the resilience of actual organisations. 

The other challenge is to ensure that these metrics are meaningful to those with influence within the organisations.

In other words, these metrics must be easily translatable into a business case for investment.

In order to reach these goals the following issues have been identified and ranked as high priority for the research:  

B1. Taking a system view of organisations
B2. Developing an understandable terminology
B3. Establishing metrics for evaluating Resilience

B4. Consequences Scenarios

B5. Developing a case study approach for organisations
B6. Proposing strategies for increasing resilience